1. Security Score
An automated check of your domain's public email-security settings. It is a guide, not a full security audit. It runs in your browser, and we don't ask for or keep any personal details.
Small print
We don't do small print.
So here it is in large print, in plain English. Each item takes under 20 seconds to read.
2. Move to Business
Every move is quoted individually after a free call. The price depends on what you are moving from and what you need at the end: a team already all on Google is simpler than one with a mix of Google accounts and personal Microsoft accounts, for example, and the amount of data matters too. Your quote sets out exactly what we will move, and the price, before any work starts. The work is supplied under our Terms of Business.
3. Managed Licensing included
Applies while your Microsoft licences are billed through Solvida. If you move your licences elsewhere, Managed Licensing continues at the standard per-user rate unless you cancel with 30 days’ notice.
4. Health Check
Free for teams of 1 to 10 who switch billing to Solvida within 60 days of the report. For larger teams, the fee is credited against your first invoices after switching. One credit per organisation.
5. Planning your move
We plan every move with you and agree the timing in your quote, to keep disruption to a minimum. You keep the same email address where you own your domain name. Delays caused by your current supplier, your domain registrar or Microsoft are outside our control.
6. Monthly vs annual
Annual plans cost less per month but are a 12-month commitment. Licences can be added at any time but usually cannot be reduced until the renewal date. Monthly plans cost about 20% more but can be reduced each month. To change or cancel at renewal, tell us at least 30 days before the renewal date on an annual plan, or at least 5 working days before on a monthly plan. Microsoft sets the commitment rules, not Solvida. Full details are in our Terms of Business.
7. Moving from another IT supplier
We request the transfer for you. Your current supplier has to approve it and does not have to agree. If they don't, we time your switch to your renewal date so you don't pay twice. Your users, email and files stay exactly where they are; only the invoice changes.
8. Moving from Microsoft direct
Monthly plans can usually switch straight away. Annual plans switch at their renewal date to avoid paying twice.
9. Charities
Charity pricing is set and approved by Microsoft. Eligibility is Microsoft's decision, not Solvida's.
10. Enterprise Agreements
These normally run for three years, so moving usually happens when your agreement ends. We can plan it in advance at no charge.
11. General
All Solvida prices exclude VAT. Microsoft licence prices are set by Microsoft and may change; we will tell you before any change affects your bill. Organisations with 6 or more licensed users get our volume price on every Microsoft 365 business plan licence, for as long as they have 6 or more. Solvida is a Microsoft partner and does not act for Microsoft. All quotes and orders are supplied under our Terms of Business, at solvida.co.uk/terms.