Questions

Your questions, answered plainly.

Our free Microsoft 365 trial is about to end.

We'll convert it to a paid plan before it expires, so nothing is lost. Get in touch a few days before the end date if you can.

We still use boxed Office 2016 or 2019.

These versions are no longer supported by Microsoft, which means no more security updates. We'll move you to a Microsoft 365 subscription and make sure your files come with you.

We use Microsoft Publisher.

Microsoft ended support for Publisher in October 2026, and it is no longer included in Microsoft 365. We'll help you choose a replacement and move your files into it.

We're a charity.

Microsoft charity pricing may be available to you.

Some of our licences are direct with Microsoft and some come through an IT company.

We tidy them into one place, one subscription at a time, timed so you never pay twice.

We're bringing two businesses together.

We can bring two Microsoft set-ups together into one. This is quoted separately because every merger is different.

We have a Microsoft Enterprise Agreement.

We'll plan the move around your agreement's end date.

We use Azure as well.

We can supply and review Azure too. Quoted separately.

Will our email go down when we switch?

No. That's the point of the switch guarantee.

Do we have to sign a long contract with Solvida?

No. Managed Licensing can be cancelled with 30 days' notice. Microsoft's own monthly and annual terms are explained in the small print.

What if our licences are already right?

Then we'll tell you, and it won't cost you anything.

Is your Microsoft 365 the right fit?

Fifteen minutes on a call will tell you.

Book free call

We don't do small print.

Large print here.