Privacy Notice

Who we are

Solvida Limited ("we", "us") is a company registered in England and Wales (company no. 07232433), registered office 124 City Road, London EC1V 2NX. We are the controller of the personal data described in this notice. Contact: info@solvida.co.uk

What we collect

Business contact details (name, job title, business email, phone, company); billing and account details; information you send us through our website or by email; and basic technical data needed to run this website.

Why we use it and our lawful basis

• To provide quotes, licences and services and manage your account: performance of a contract.
• To keep business and financial records: legal obligation.
• To respond to enquiries and tell you about relevant services: legitimate interests. You can opt out of marketing at any time.

Who we share it with

The licensing distributors we use to provision licences and process billing; Microsoft and other software vendors whose products you buy through us; and our professional advisers. We do not sell personal data.

International transfers

Where data is transferred outside the UK, we make sure appropriate safeguards are in place, such as UK adequacy regulations or the International Data Transfer Agreement.

How long we keep it

Contract and financial records: 6 years after the end of our relationship. Enquiries that do not lead to business: 2 years.

Your rights

You can ask to access, correct, delete or restrict your data, object to its use, or ask for a copy in a portable format. Contact us at info@solvida.co.uk.

Complaints

You can complain to the Information Commissioner's Office at ico.org.uk. We would appreciate the chance to resolve your concern first.

Using our website

Booking a call

Calls are booked through Microsoft Bookings. You give your name, email address and any details you choose to add, and we use them to hold the call and follow up on what we discussed.

Emailing us

If you email us, for example to ask for a Second Opinion, we receive your email address, your message and any files you attach, such as a licence list or invoice. We use them to reply and to provide what you asked for.

Fit Finder

Your answers stay in your browser. They are not sent to us or stored by us.

Email & Domain Security Score

The check runs in your browser. To read the public settings of the domain you enter, your browser asks Cloudflare's public DNS service, so Cloudflare receives the domain name. Domain names are public information. We do not receive or store the domain, and the check does not ask for any personal details. Cloudflare's handling of these requests is covered by Cloudflare's own privacy commitments.

Cookies

This website sets no cookies and shows no adverts. See our Cookies page.

Visitor counts

We use Cloudflare Web Analytics to count visits and see which pages are read. It sets no cookies and stores nothing on your device. Cloudflare processes the page address, the referring website, your browser and device type, and your country, which it works out from your IP address. We only see totals, so we can't identify you. Our lawful basis is our legitimate interest in understanding how the website is used.

Who runs the services behind this website

• Microsoft, which provides our email and Microsoft Bookings.
• Our website host, Unlimited Web Hosting, whose servers keep standard technical logs such as IP addresses for security.
• Cloudflare, which provides our visitor counts.

Changes to this notice

If we change how we use personal data, we'll update this page and the date at the top.